Expert panellists from AIA Group and Tesco shared how factors such as the rise in e-commerce and the fall in face-to-face customer interaction, have shaped their payments digitalisation journeys.
Investment in new systems and processes is necessary if treasurers want to realise the full benefits of improvements in cross-border payments, explains OMFIF executive.
A recent report highlights the increased interest by central banks in fiat digital currencies, but authorities are not necessarily ready to implement them.