A survey of China’s top companies reported a marked dissatisfaction with trade finance and liquidity management services, products they also ranked as among the most important, according to East & Partners.
It seems treasurers are hard to please. Based on research compiled by East & Partners, the level of satisfaction of transaction banking services in Asia is misaligned with the quality of service they are getting.
Standard Chartered tops the ratings for the quality of its payment processing services provided in Asia-Pacific, based on East & Partners research. HSBC follows, while Citi's performance has waned in the last year.
HSBC tops the ratings for e-banking services provided in Asia-Pacific, based on East & Partners research. Citi, Standard Chartered, J.P. Morgan and DBS are the chasing pack.
Standard Chartered tops the ratings for services rendered in accounts and transaction facilities in Asia-Pacific, based on East & Partners research. Citi, UOB and Hang Seng Bank sit at the foot of the table.
Treasurers and CFOs report concerns over short-term debt and liquidity management transaction banking services they receive, according to East & Partners research.
Transaction banking research from East & Partners reveals the key reasons why companies shift bank and also who is presently owning the share of the primary banking pie in Asia.