Robots running banks? They already are ... but fintech will help
Low-level bankers who can only say no will make way in age of automation, panel hears – leaving talented seniors to make decisions for key customers such as corporations.
Robots already run banks, but do so in the guise of humans who can only say no or defer to a supervisor. That was the bold claim of a technology expert at a leading Chinese corporation when he spoke at a conference on fintech in Hong Kong on Wednesday.
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