Our contact details are as follows: 12/F, 1202-05 FWD Financial Centre, 308 Des Voeux Road Central, Sheung Wan, Hong Kong. Tel: +852 3118 1500 and Fax: + 852 2968 0755.
We have a Data Protection Officer who is responsible for matters relating to data protection and privacy, who can be reached at [email protected].
We have taken care to abide by the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong, to collect, store and use Personal Data fairly and lawfully and with due respect to the individual whose Personal Data is being processed.
What information do we collect from you?
The definition of Personal Data in the Hong Kong Personal Data (Privacy) Ordinance is as follows:
“Personal Data” means any data:
(a) Relating directly or indirectly to a living individual;
(b) From which it is practicable for the identity of the individual to be directly or indirectly ascertained; and
(c) In a form which access to or processing of the data is practicable.
It may be a single piece of information or a group of information taken together. We may collect personal data from you including your name, job title, company, address, telephone and mobile numbers, e-mail address, country of residence, gender, login ID as well as any information about you that is associated with, or linked to, any other data that helps us to provide you with a more personal and relevant experience.
If you provide Haymarket with your Personal Data, it will help us to deliver to you the news, products or services, which you have requested. You can choose not to provide us with certain information, but this may stop you from gaining access to a service or limit the features that you can use on our websites. We will collect your contact information and we will note your interests so as to provide you with a better service and enrich your experience when you visit our websites.
How does Haymarket collect your information?
We collect Personal Data from you when you register with one of our Hong Kong sites or when you choose to use the various services we provide. We also collect other types of data which may be considered personal that you provide to us voluntarily when, for instance, you make a purchase or respond to surveys and questionnaires, competitions, forums, social networking activities or other offers.
How will Haymarket use your information?
We will use your information for the following purposes:
- to provide you with the products and services you have requested and to communicate with you about those products and services;
- to deliver the daily operation of the content, services and products provided to you;
- to design services or products for customers’ use;
- with your consent we will let you know about any products or services which Haymarket believes may be of interest to you; you will always be able to unsubscribe or opt-out of receiving these messages.
- with your consent we will work with our business partners who will send you marketing messages that we have selected (because we think you’ll find them interesting) including, but not limited to, Business Solutions, Education & training, Events, Finance & investment, Media & Marketing, Subscriptions, Surveys & Research, Consumer Electronics, Automotive, Sport, and Travel & Leisure. You will always be able to unsubscribe or opt-out at any time. These business arrangements help us to save you money and allow us to provide some of our services for free.
- to invite you to share your opinions and comments;
- to conduct a survey and/or market research.
- we may also be required to disclose your Personal Data to authorities who can request this information by law that is binding on Haymarket, for instance, for the prevention and detection of crime, the capture or prosecution of offenders and the assessment or collection of tax or duty
- purposes relating to the above.
Do we share your information with other companies?
We may share your Personal Data with our third party suppliers who need to process your data in order to fulfil your request, such as to charge your credit card (if authorised by you), fill your order, and deliver electronic newsletters and promotional messages. But they are required, under a contract with severe penalties, not to use your Personal Data other than to provide the services we request of them. Before we select our processing suppliers, whether within Hong Kong or elsewhere, they must satisfy us that they match our stringent processes to ensure the security of your data, whilst it is in their care. We regularly monitor them to ensure consistency of service and security.
In addition, if you choose to receive certain content we make available or participate in any of our conferences or events, we may share your Personal Data with the co-organizers and partners, content providers and related vendors in connection with such content and programs. We may also share your Personal Data with our parent company and affiliates for internal business purposes. You understand that the level of data protection in countries outside of Hong Kong may not be equal to the level of data protection under the Hong Kong Personal Data (Privacy) Ordinance and that Haymarket will take appropriate measures to ensure an adequate level of protection is provided when transferring data internationally. You expressly consent to the disclosure of your Personal Data with our third-party service providers for the purposes of providing these services to you.
How do we keep your Personal Data safe?
Wherever your Personal Data is processed, Haymarket will take the utmost care in keeping your data secure. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorised access or disclosure. We store data behind a firewall, which is a barrier designed to prevent outsiders from accessing our servers. Even though Haymarket takes significant steps to ensure that your Personal Data is not intercepted, accessed, used or disclosed by unauthorised persons, you should know that we cannot eliminate security risks entirely particularly where the internet is concerned. Rest assured that we always behave professionally and take particular care with regard to the protection of your Personal Data.
How long do we keep your Personal Data?
Your Personal Data will only be retained by Haymarket for as long as is legitimately necessary for the continuation of our offering to you, or as prescribed by appropriate legislation.
How can you change your mind about receiving our marketing messages?
How can you access and correct information about you?
If you would like to see what information we hold about you, you will need to complete the Data Access Request Form issued by the Privacy Commissioner (OPS003) and specify clearly the detail of the personal data you would like to view. If you cannot do this on your own behalf you must give authorisation in writing for a person to do this on your behalf.
We may request proof of identity before we undertake to disclose personal data. If we do not hold any Personal Data about you, we will confirm that fact in writing. We will respond to a valid request within one month after receiving the same. We will supply the information in an intelligible form so that it is easy for you to understand.
If you would like to update your personal information, or correct an error or omission in the data we hold about you, you are welcome to contact our Customer Services Team at [email protected] . We shall make the necessary changes without undue delay and provide you with a copy of the corrected information. Or, if we are unable to make the requested changes we will advise you of the reasons why we are unable to do so. If at any point you wish us to delete your account or any information about you, please submit your request to [email protected] and we will do so within a reasonable period of time.
You may also exercise your right to data portability and request us to provide you with an electronic file of your information, or to transfer your personal data to a third party if such is technically feasible.
However, there are certain cases where we may need to retain some of your personal data in order to satisfy our legal obligations, or where we have a legitimate reason for doing so.
Some of our brands will organise live events aimed at delivering the latest information, insight and opinions from a wide range of industry sectors.
We will use the personal details you provide us when you register to attend an event so we know who’s attending and to allow access. If you are making a group booking or booking on someone’s behalf, please ensure you have their permission to share their name and contact details with us.
Photographs and video footage may be taken at our events and used in post-event publicity or future promotional material. If you don’t want to be captured in any photos or video footage, please let the photographer know on the day of the event. You can also email us if you believe you have been included in a photograph or video footage and object to it being used for post-event publicity or future promotional material.
For some of our events, you may be asked for your badge to be scanned by our seminar hosts, sponsors and exhibitors. This allows us to confirm who attended a seminar and provides a way for our sponsors and exhibitors to send you further information about the event, using the details you provided us when you registered. Privacy notices will be displayed on the day of the event to inform you of this activity. If you do not wish your details to be shared in this way, please feel free to object to your badge from being scanned.
We will sometimes provide a formal meal with a set menu and table service at some of our events. You are given the opportunity to inform us of any dietary requirements during the registration process. We only use this information for the purpose of your attendance at the event. To ensure we’re able to meet these requirements, we have to share this information with venues so you receive your dietary choice.
For some of our events, the content is spread out over a few days and some delegates are provided with accommodation at venues hosting the event. To ensure a seamless professional service, we share personal details with venues to ensure rooms are booked under their name, and to enable easy check-in.
You may voluntarily inform us of specific accessibility requirements that help us ensure the service we provide you is specific to your needs. We only use this information for the purpose of your attendance at the event, and share it with venues hosting the event to help meet these requirements (e.g. table plans, specific accommodation).
We may also share the delegate list with the venue for fire regulation and safety purposes.
Please find below further information about how your personal details will be used when you register to attend one of our conferences, awards or forum events.
These events are a chance for delegates and other visitors to meet, learn and discuss the latest topics and trends with other attendees and industry service suppliers.
We will share your details (name, job title and company name ONLY unless you explicitly agreed to share your contact details) with event sponsors and speakers, to help them prepare for networking opportunities and to ensure that any content and activity on the day is tailored specifically to the audience attending. Please email us if you would prefer us not to share your details in this way.
These events are a chance to celebrate the achievements of both our clients and customers, which will involve the disclosure of some limited personal details into the public. When entering an award, we will send you service emails to communicate important information relating to the awards. This may include but not limited to entry submission related confirmation, general reminders and marketing communications.
Your details (name, job title and company name ONLY) in particularly related to entry credits will be shared with other attendees within an award brochure, event guide, table plan and screen presentation. Please email us if you have any concern about this.
These events are specifically designed to invite delegates to tailored supplier meetings and to network with like-minded people. We believe it is in everyone’s interests for business contact details to be shared between delegates and suppliers. We will inform you about who the service suppliers are during the registration stage and when organising tailored supplier meetings.
If you have any queries or concerns please email us.
We often provide sponsored content, such as webinars, expert reports, whitepapers, surveys or events. When accessing specific content that has been sponsored by another organisation, we will ask you to complete a short form requesting your permission to share your details with the sponsor. We will share basic work contact details and some of the other information you provided when you created your account, or collected subsequently when accessing the specific content. We will always provide a link to the sponsor’s full privacy notice so you are fully aware of how they will process your personal data.
Sharing your details with the content sponsor is always your choice and you will always be provided with a clear opportunity to indicate if you would prefer us not to share this information.
Social plugins are buttons, boxes, and stories (such as the Like button) that websites can use to present relevant content to you and create more social and personal experiences for you. While you view these buttons, boxes, and stories on other sites, the content comes directly from the social plugin owner.
We work with trusted third parties, social networks and with application developers who specialise in social media so we can connect to your social networks. These companies operate third party websites. We provide third parties and business partners with access to our sites so that we can generate interest in our products and services among members of your social networks. This also allows you to share product and service with friends in your social networks.
We cannot control how your data is collected, stored, used or shared by third party social media websites or to whom the data is disclosed. Please be sure to review their Privacy Policies, Cookie Policies, and their Terms and Conditions to make sure you understand the information they are sharing. If you have questions you should contact that website to check your privacy settings and the rules that govern your ability to opt-out. Haymarket is not responsible for how these third parties may use information collected from or about you.
Cookies and associated technologies
When we talk about cookies and tracking technology on our websites, we refer to:
- Flash Cookies
- Web Beacons
- Log files
- Other tracking technologies
The categories of cookies we use are as follows:
Category 1: Strictly necessary cookies. These cookies are essential, as they enable you to move around a website and use its features, such as accessing secure areas. Without these cookies, services you've asked for (such as access to secure areas) can't be provided. These cookies don't gather information about you that can be used for marketing or remembering where you've been on the internet.
Category 2: Performance cookies. These cookies collect information about how you use a website, for example which pages you go to most often and if you get any error messages from certain pages. These cookies don't gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how our website works. These cookies are not used to target you with online advertising. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.
Category 3: Functionality cookies. These cookies allow a website to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you. For instance, they can be used to remember log-in details, changes you've made to text size, font and other parts of pages that you can customise. They may also be used to provide services you've asked for such as watching a video or commenting on a blog. These cookies may be used to ensure that all our services and communications are relevant to you. The information these cookies collect cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience.
Category 4: Targeting cookies or advertising cookies. These cookies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations such as advertisers. They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies can track your visits to other websites, they don't usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.
Managing your Cookies
You can control how cookies are set within your browser settings. Please refer to your browser manufacturer for instructions on how to do this.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain optout cookies, plugins, or settings.
We may collect information about your computer and your visits to this site such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information to improve the website’s usability and for other marketing purposes.
We work directly with a number of technology partners to maintain and support our website, such as Google Analytics and Google DoubleClick, to allow tracking technologies and remarketing services on the Site and our mobile application through the use of first party cookies and third party cookies, to analyse and track users’ use of the Site and our mobile application, measure the effectiveness of our online marketing campaigns, determine the popularity of certain content, and better understand online activity. We may use the personal information we have about you to provide anonymous and statistical data to third party regarding the use of our websites, services, applications and tools. We do not share personally identifiable information with third party partners and customers for measurement and analytics services.
12 June 2020